Malfunctioning septic systems can quickly contaminate groundwater and surface water, putting human and environmental health at risk.
Signs of a failed system include:
- sewage smell
- grass over septic system is unusually green and/or spongy
- bacteria or nitrate contamination shows up in well water
- sewage pooling on septic bed
There are several ways to report a septic complaint.
Phone: 613-692-3571 or 1-800-267-3504 during business hours
Email:
Or online using the form below:
Please note: You may choose to submit a report anonymously or leave your contact information in case further communication is required. Please be advised that all reports are subject to municipal and provincial Freedom of Information legislation.
Septic FAQs & Resources
Access resources and information about the septic permit process, how to choose the best system for your property and best practices to maintain and protect your investment.
