The RVCA is committed to ensuring we provide a welcoming, safe, barrier-free environment for everyone. Our commitment applies to the following areas:

• Customer Service
• Recruitment and Employment with the RVCA
• Design of Public Spaces (Conservation Areas)
• Information and Communications

RVCA’s AODA - Integrated Accessibility Standard Plan and Accessible Customer Service Policy support the Accessibility for Ontarians with Disabilities Act.

Request for RVCA Documents in an Accessible Format
We will do our best to provide documents in various formats upon request. You can use our online Request for RVCA Documents in Accessible Format form or call us at 613-692-3571 or toll-free at 1-800-267-3504. 

Accessibility Feedback Form 
We value your feedback on the RVCA’s accessibility and customer service. You can provide feedback through our online Accessibility Feedback Form or call us at 613-692-3571 or toll-free at 1-800-267-3504. 

Please note: Information collected in these forms are collected under the Municipal Freedom of Information and Protection of Privacy Act. Personal information on these forms are collected under the authority of Ontario Regulation 429/07, Accessibility Standards for Customer Service. The information will be used to process this form and will be kept on file to facilitate improvements to the RVCA's customer service policies, practices and procedures. Questions about this collection should be directed to the FOI Co-ordinator at Box 599, 3889 Rideau Valley Drive, Manotick  ON K4M1A5 or 613-692-3571.